The information on this website is provided for informational purposes only and is not intended to be medical or therapeutic advice. You should not rely on any information on this website regarding your or a loved one’s situation and should always seek care by a professional physical or behavioral healthcare provider if you believe you or someone you know needs help with an emotional, mental, or substance use problem. This website is not intended to create a therapeutic or clinical relationship between you and North Range Behavioral Health (hereafter referred to as “NRBH”).

You are welcome to call NRBH or send NRBH an email. Please know, however, that by simply contacting NRBH via unsolicited email, you do not become a client or patient of North Range Behavioral Health. NRBH does not require you to provide any personal medical or behavioral information through this site, and NRBH asks that you do not provide any information you deem confidential; please carefully select what you choose to disclose. If you are not a current client, be advised that information you provide through this site is not protected under confidentiality laws that protect physician- or therapist-client communication.

If you are a current client, NRBH will take every precaution to protect your personal information, but NRBH asks that you only disclose that which is critical to getting your question answered. NRBH would prefer that you initiate contact via telephone if you are a client, as NRBH cannot ensure that the information provided via an unsolicited email is protected; while North Range Behavioral Health attempts to prevent unauthorized access to its website and website files, such access may occur.



What information does NRBH collect?

The policy that follows describes the information NRBH collects from you when you visit its website, and how NRBH uses and discloses that information. This statement only applies to the information you provide to NRBH online while visiting or using this site. It does not apply to information NRBH has obtained while providing direct services or through other traditional means.

NRBH maintains a separate Notice of Privacy Practices (HIPAA) as required by law that applies to protected health information that is collected from NRBH clients. This language is available in English and Spanish.

Some information is automatically received and sometimes collected from you when you visit www. northrange.org. This information may include some or all of the following:

  • The name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of the computer and IP address of the Service Provider you are using;
  • The type and version of the Internet browser (e.g., Internet Explorer, Safari, Foxfire) you are using;
  • Your operating system;
  • The type and version of your media player(s);
  • The date and time of your visit to the site, as well as the length of your stay and specific pages, images, forms, videos, and links you accessed during your visit;
  • The Internet address of the website from which you linked directly to the site; and, if applicable, the search engine that referred you and any search strings or phrases you used to find the site; and
  • Demographic information concerning the country of origin of your computer and the language(s) used by it.

NRBH uses this information to monitor the usage of this site, assess its performance, and understand the relative importance of the information provided on this site.



Does NRBH collect cookies?

Cookies are small files or records that are placed on your computer’s hard drive to distinguish you from other visitors on this site. The use of cookies is standard practice to collect or track information about a user’s activities while using the site. Most people do not know that cookies are being placed on their computers when they visit websites because browsers are typically set to accept cookies to make the Internet easier to use. You can choose to have your browser warn you every time a cookie is used. If you refuse cookies, you can still use this site.

NRBH does not use “persistent” cookies; it uses temporary or “session” cookies, which disappear from your computer after you have closed your Internet browser.

While you are browsing this site, NRBH neither requires nor collects your “user information” – that is, information that could personally identify you, like your name, email address, billing or shipping address, phone number, social security number, and/or your credit card information. You can browse and take as much time as you like viewing NRBH’s services without having to submit “user information.”

In the following instances, however, you will need to provide your user information to NRBH:

  • To submit a job application (which links you to NRBH’s jobs listing site, which is an internal employee and hiring software application managed by NRBH’s Human Resources Department);
  • To add your email address, first name, and last name to our email newsletter subscription list;
  • To send an email message to NRBH; and/or
  • To make an online donation.

When you actively submit user information through this website, NRBH will use that information in one or more of the following ways:

  • NRBH will use all or part of that information to act upon or respond to your request within two business days;  and/or
  • If you subscribe to our email newsletter, you are providing permission to NRBH to send you email communications such as newsletters or invitations (and per law, you can opt out of those communications at any time); and/or
  • If you make a donation, your information may be provided to the North Range Behavioral Health program team you specified the donation be used; and/or
  • NRBH may use that information to analyze features and resources available on this website; and/or
  • NRBH may use the information to assist, when necessary, in protecting its rights or property, enforcing the provisions of its privacy statement, and/or preventing harm to you or others.



Will NRBH sell or share my information to third-parties?

NRBH does not sell user information to third parties. Except where we otherwise obtain your expressed permission, we share your user information under the limited circumstances below:

  • For donations, NRBH sends credit card authorization companies the credit card number and other personally identifiable information to verify the credit card number and process a transaction; and/or
  • For job applications, NRBH may disclose your information to third-parties to conduct background checks, verify prior employment, check references, and for any other lawful purpose that is reasonable necessary in the interviewing and hiring process; and/or
  • For subscription to NRBH email newsletters or events, your email will be shared only with the commercial email service managing those communications; and/or
  • For email communications when NRBH needs to share your correspondence, including any user information submitted in the email, with employees, representatives, or agents capable of responding to your request or concern. NRBH will retain your communication until NRBH has done its very best to provide you with a complete and satisfactory response and may subsequently retain your communication for its records; and/or
  • For any reason that is necessary to protect NRBH’s rights and property; and/or
  • To enforce the provisions of NRBH’s privacy statement; and/or
  • To prevent harm to you or others.



What happens when I click through to another site from this site?

When you click on links on NRBH’s website that take you to third-party websites, you are subject to the third-party’s privacy policies. North Range Behavioral Health is not responsible for the actions of any third-party websites. NRBH encourages you to read the posted privacy policy statements of all websites you visit, whether you are linking from this site or visiting on your own.

The Federal Trade Commission also offers guidelines on protecting your information while using websites.



Suspected violations of this statement

At any time, if you suspect that North Range Behavioral Health has not adhered to the policies and principles set forth in this statement, please notify NRBH using the contact methods provided on the Contact Us page. NRBH will make all reasonable efforts to promptly address your concerns.



Revisions

This privacy statement was updated on June 10th, 2015. If NRBH changes its statement, it will post those changes on this website so you can be aware of what information is collected, how it is used, and under what circumstances it might be disclosed.



Acceptance

You are hereby advised that your continued use of this website constitutes your acceptance of this privacy statement.